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Customer Service

Shipping & Delivery
We ship all over the world. Just buy and enjoy our great service, we ship direct to your door. 1.Received your order request After processed your payment and received your order request, we will email you to confirm this order. And then, we will prepare the items in your order. 2.Processing time In this part, we kindly ask about 1-4 business days for the quality control and arrange a suitable shipment. After the package ship out, we will send you an email about the delivery information. 3.Shipping time The actual shipping time to destination countries is based on the shipping method in your order. A: Flat Rate Shipping: 7-25 business days B: Standard Rate Shipping: 6 -10 business days C: Expedited Rate Shipping:3 - 7 business days About the shipping fee, please refer to the website update. Note: The public holidays, destination countries and couriers will be affected the shipping time too . 4.Delivered Total delivery time= Processing time + Shipping time According to the feedback, the most packages can deliver fast and safely.
Privacy & Security
Wenven.net respect the privacy of our visitors/customers, which is extremely important to us. We take your online safety seriously. To better serve you and to make you understand how your information is used on our site, we have explained our privacy policy.
Returns & Replacements
We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 14 days of receipt for most items in new condition.
Payment Methods
We accept a number of secure and convenient payment methods: 1. PayPal: The most popular online payment method. We are fully PayPal verified so you can always shop with peace of mind. 2. Credit Card: Buyers can pay securely by credit card via PayPal.
 

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